Is ERentals the cheapest?

Yes, we offer a guarantee of the lowest price - because we compare various retailers, we can always offer you the best price in town.

What do I need to do when picking up a car?

To pick up your car, you will need your voucher, passport, driver's license and a credit card. It is very important that your driver's license and credit card are in the same name as the main driver. Keep in mind that the local rental company will reserve a certain amount on your credit card as a deposit. This requires the PIN code for your credit card. If your driver's license is foreign (for example, in Chinese), you must bring a translation with you. Only your original passport and driver's license will be accepted - a copy is not sufficient.

Are there any additional costs?

In general, our rates are all-inclusive. Should there be any additional costs, our booking department will get in touch with you before issuing the invoice. Should you object, you can always cancel your reservation with no obligations attached (at least 48 hours in advance).

What kind of insurance is applicable to my car rental?

In general, Liability Insurance, Fire Insurance, All-Risks Insurance and Theft Insurance are included in the cost of your rental car.

What is a worry-free label?

Only rental companies with a high level of customer satisfaction are eligible to be included in our Worry-Free selection. This rate includes excess cover and unlimited kilometres. Your vehicle will be provided and must be returned with a full tank of fuel. With a vehicle from our Worry-Free selection, you can travel with peace of mind and no hidden costs.

How can I change or cancel my reservation?

You can cancel your reservation through "My Account". We recommend contacting us by phone if your changes to your booking or cancellation takes place at short notice (48 hours or less).

When will I get a confirmation of my booking?

Most reservations will receive confirmation within minutes after payment takes place. We recommend contacting our Booking Department for last minute reservations (pick-up within 48 hours).

ERentals

Car hire

ERentals is an independent car rental comparison site. Our system compares prices from well-known car rental companies so as a customer you can always book your rental car trough us at a competitive rate.

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Customer experience

Good and reliable company for renting a car abroad

Easy website, easy phone contact when I had questions. Everything well-organized. Friendly staff. Have rented a car through this company several times and have always been very satisfied.

Good. Unaware it was 3rd

Good. Unaware it was 3rd party

Easy peasy

Very good

This all seemed fine

I was hesitant to book

I was hesitant to book a car from Unirent as I have no previous experience with them, and I prefer to use well known car hire companies because of issues I have had using less well known companies in the past. It worked out fine however because all my dealings at the airport where with Eurocar and I don’t really understand the reasoning behind the Unirent brand especially as I was in two minds not to book a car from them and choose and alternative brand instead.

Fine. Happy

Terrible. I booked about 6

Terrible. I booked about 6 times. E Rey time my credit card failed. It must have been a problem with the website on a Saturday morning. I almost gave up but tried after several hours. Experience was good. O was hesitant to rent from dollar but it was fine.

Exceptionally efficient.

Very easy website and good

Very easy website and good communication between booking the car and picking it up.

For a first timer renting

For a first timer renting a car oversea, it can be confusing to me that there are 2 to 3 "companies" handling the reservation. After I had reserved online, I received an email from cse.easyterra.com. giving me voucher from car rental schiphol with alamo logo. And then there was the reservation team emailing me from cse.easyterra.com that sign off with Auto Europe. I had reserved with excess cover and when I had reached the airport alamo counter, they also ask if I needed additional insurance. It was overwhelming to me that there is multiple point of contact and the decision making was made difficult by the reservation excess cover and the point of collection insurance coverage question. I wish there is only 1 point of contact in the email leading up to collection of car. Otherwise, there better be an introduction of the companies involved in the first reservation email. The excess coverage also need to be sorted out properly. Service over profit is the way to go, please. Thank you.

The pre messgaes sent, especially

The pre messgaes sent, especially regarding insurance was great, it was not needed, bit appreciates. Seemleas.

Very good Easy

Great - quick, easy to

Great - quick, easy to use.

Very good highly recommended

Great

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